Technical Support:    |    NOC:    |    Information/Administrative:

Regular technical support for GLV-IX is provided by VAS LVRTC on an office hours basis from 08:00 to 17:00 EET/EEST, Monday through Friday (workdays). The normal communications channel for technical support is email to

Emergency 24x7x365 Support

An 24-hour support hotline is available on +371 67029540 for emergency calls which fall outside normal office hours. This support facility is intended for emergencies only such as GLV-IX critical system failures causing loss of service to members. If there is no immediate answer from this phone, please email and it will be attended to immediately.

NOC Hours: 08:00 – 17:00 EET/EEST (weekdays)

Emergency Helpdesk Hours: 24/7
Emergency Helpdesk Telephone: +371 67029540
Email Helpdesk: |